The diversity of the people we deal with on a daily basis. You get to meet with clients from all walks of life as an Estate Agent, and as I'm a people person it’s what I like the most about the job.
We actually had a record-breaking year in 2015!
There’s a lot of competition, so we’re trying to make sure that it doesn't just become a race to the bottom with fees. Our challenge is maintaining a high level of service whilst still being seen as good value by the clients.
Hindsight isn't always a wonderful thing, but if I knew when we opened in 2008 that I would have high blood pressure and loss of hair now maybe I wouldn't have opened up!
Can you walk the dog while you’re doing viewings? I obliged!
Diverse, rewarding and challenging.
Because of our honesty and integrity in every aspect of how we conduct our business and we're all about being different in what we do. It’s what we strive for and is something of a mantra for us.
By involving them in every side of buying and selling houses. They stay engaged in the whole process as they see it from start to finish; from seeing properties, meeting clients, keeping track of sales to conclusion and conducting viewings. This and being a very fair boss!
What’s the first piece of information you reach for when you get in the office?
I always ask the team what’s happened since I was last in the office so they can bring me up to speed. I'm a bit of a control freak they would tell you!